We do not sell your personal data. We do not use your information for advertising profiling. We only collect what is necessary to respond to your product inquiries.
1. Who We Are
SEGMEN Industrial Development Co., Ltd. ("SEGMENsensor", "we", "us", or "our") is an industrial sensor manufacturer registered in Shenzhen, Guangdong, China (Registration No. 91440300MAEUXXQU04). We operate the website www.segmensensor.com.
We act as the data controller for personal data collected through this website.
2. Data We Collect
2.1 Data You Provide Directly
- Contact & RFQ forms: first name, last name, email address, phone number, company name, country, product inquiry details
- Email correspondence: any personal data contained in emails you send to info@segmensensor.com
2.2 Data Collected Automatically
- Log data: IP address, browser type, operating system, referring URL, pages visited, time and date of visit
- Cookies: session and analytics cookies (see Section 8)
2.3 Data We Do NOT Collect
- We do not collect payment card numbers or financial data
- We do not collect sensitive personal data (health, biometric, political, religious)
- We do not collect data from minors under 16
3. How We Use Your Data
- To respond to product inquiries, RFQ requests, and sample orders
- To provide technical support and application engineering assistance
- To send product datasheets and technical documentation you requested
- To improve our website and understand visitor behaviour (analytics)
- To comply with legal obligations
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing (GDPR Article 6)
- Contractual necessity (Art. 6(1)(b)): processing your inquiry and fulfilling sample/order requests
- Legitimate interests (Art. 6(1)(f)): website analytics, fraud prevention, business communication
- Consent (Art. 6(1)(a)): non-essential cookies (you may withdraw consent at any time via our cookie settings)
- Legal obligation (Art. 6(1)(c)): compliance with applicable laws
5. Sharing & Third Parties
We do not sell, rent, or trade your personal data. We may share data with:
- IT service providers: web hosting, email delivery, CRM (under data processing agreements)
- Analytics providers: Google Analytics (anonymised IP, data processed under Google's DPA)
- Legal authorities: where required by law or court order
All third-party processors are required to handle data in accordance with GDPR Article 28.
6. Data Retention
- Inquiry / RFQ data: retained for 3 years from last contact, then deleted
- Order / contract records: retained for 7 years (legal requirement)
- Analytics data: retained for 14 months (Google Analytics default)
- Email correspondence: retained for 3 years
7. Your Rights
Under GDPR (EU/EEA Residents)
- Right of access — request a copy of your personal data
- Right to rectification — correct inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time (for consent-based processing)
- Right to lodge a complaint with your local Data Protection Authority (DPA)
Under CCPA (California Residents)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt out of sale (we do not sell personal data)
- Right to non-discrimination for exercising privacy rights
To exercise any right, email us at info@segmensensor.com. We will respond within 30 days.
8. Cookies
We use the following cookies:
- Strictly necessary: session management, security — always active, no consent required
- Analytics (Google Analytics 4): visitor counts, page performance — requires consent
You can manage cookie preferences at any time via the cookie settings banner. See our full Cookie Policy.
9. International Data Transfers
We are based in China. When you submit an inquiry, your data is transferred to and processed in China. For EU/EEA users, this transfer is made under Standard Contractual Clauses (SCCs) as approved by the European Commission.
Google Analytics data may be processed in the United States under Google's EU-US Data Privacy Framework certification.
10. Children's Privacy
Our website and services are directed at business professionals. We do not knowingly collect personal data from individuals under the age of 16. If you believe a child has submitted data to us, please contact us immediately.
For any privacy-related questions or to exercise your rights:
- Email: info@segmensensor.com
- Subject line: "Privacy Request – [Your Name]"
- Company: SEGMEN Industrial Development Co., Ltd.
- Address: Shenzhen, Guangdong, China
- Registration No.: 91440300MAEUXXQU04
We aim to respond to all data subject requests within 30 calendar days.
This Privacy Policy may be updated periodically. Material changes will be communicated via a notice on our website. The "Last updated" date at the top of this page reflects the most recent revision.